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OEE Consulting joins forces with gobeyond.

Combining the two organisations will create an industry-leading customer experience transformation services business.

People development programme highly commended at MCA Awards.

Industry-wide national awards noted our client advocacy was “the strongest witnessed”.

Building the business case for customer journeys

Improving customer journeys can be complex, requiring the input of multiple teams into different channels and systems, but the results can be transformational for you and your customers alike.

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Training that works

At OEE Consulting we specialise in delivering operations training that works. Really works. We believe the most effective way to learn is by doing. It’s why our trainers favour immersive experiences over PowerPoint. Debating over lecturing. By making our public, in-house, and bespoke training programmes fully interactive and participative we’re able to deliver better results, which naturally means you will too. It’s an approach that works, with our delegates returning to the workplace and immediately being able to deliver tangible business benefits.

Public Training
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Our training is often the start of a real change in working practices and approaches to problem solving. We’re proud to have supported over 20,000 people in changing the way they think about operations.

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Our Thinking

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Rising member expectations, increasing demand and volatile returns all threaten to unseat incumbents.

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The Service Excellence Network visited Shop Direct to explore how a model office approach is supporting their business transformation.

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Our acclaimed Lean management training courses, which focus organisations on creating value and eliminating waste, launch in the US.

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Awards & Accreditations

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