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Enabling powerful change through business design.

We talk to David Crow from Ulster Bank about the impact the Design of Service Operations training programme has had on his work.

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OEE Consulting in profile: Vishnu Sivakumar.

We catch up with Principal Consultant Vishnu Sivakumar on his current projects, and his approach to embedding sustainable outcomes.

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The Future of Service 2017, our annual conference.

Is your business thinking radically enough? Join us in London on 9th November to hear the latest approaches to business transformation.

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OEE Consulting formalises partnership with ActiveOps.

We have been named primary implementation partner for Workware - the leading SaaS back office workforce optimisation solution.

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An education in high performance at Loughborough.

The latest Service Excellence Network event explored how to deliver a high performance environment in complex organisations.

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OEE Consulting and friends tee off at charity golf day.

Our 2017 golf day raised over £1,700 for Muscular Dystrophy UK, funding research into muscle-wasting conditions.

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OEE Consulting in profile: Helen Meskell.

In the first profile of a series covering the different people who work at OEE Consulting, we talk to Principal Consultant Helen Meskell.

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All aboard as the Service Excellence Network visits P&O Ferries.

Members saw first-hand how P&O Ferries have put customers at the heart of their strategy and improvement work during a visit in March.

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The Service Excellence Network sets sail for 2017.

Service Excellence Network members will tour behind-the-scenes at P&O Ferries during a Channel crossing, in the first event of 2017.

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Celebrating diversity in Management Consulting.

Diversity forms the foundations for unique successes in many projects; we believe diversity is a strength, but there is a lot more to be done.

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We’re a Sunday Times best company.

Our approach to employee engagement has been recognised in the leading workplace survey.

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2016 at OEE Consulting.

A look back at highlights from 2016 for the company and our clients.

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Service Excellence Network | 2016 in review.

A look at events and new members for the Service Excellence Network in 2016, as well as Network plans for 2017.

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Recognising individual contribution in the insurance industry.

We sponsored an award for the biggest contribution to the London insurance market at the Market People Awards 2016.

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Asset tracking for supply chains.

Our guest blog by PLS explores how the Internet of Things is providing substantial and affordable solutions to asset tracking.

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OEE Consulting hosts The Future of Service conference.

200 delegates and 80 organisations met on 10 November 2016 to discuss the role of people in a world of technology.

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Join our 2016/17 MBA engagement programme.

We're visiting top business schools around the UK engaging with bright post-grads interested in a management consulting career.

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OEE Consulting accredited by the MCA.

We have been unanimously approved as members of the Management Consultancies Association: the industry hallmark of quality.

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Tidying up facilities management with Vertas.

Fast-growing facilities management provider appoints OEE Consulting to tidy up cleaning operations.

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Agenda announced for The Future of Service 2016 conference.

Industry experts will share insights into service operations, human strategy and digital innovation at our conference on 10th November 2016.

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OEE Consulting and friends club together for Mencap.

Our 2016 golf day raised £2,000 for Mencap. This will help those with learning disabilities to lead the life they choose.

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Tanya Beckett to host The Future of Service 2016.

Tanya Beckett will be hosting our annual conference, The Future of Service on Thursday the 10th of November 2016.

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Improve your recruitment with Lean thinking.

Mark Palmer, MD, provides his advice on using Lean thinking to improve your recruitment , creating a great candidate experience.

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Gowtham Narayan accredited for Low-code ‘DILO’ tool.

Senior Consultant, Gowtham Narayan has been accredited by MATS, to be a Builder Essentials Level user of the MATS V7 platform.

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Webinar: Enabling process innovation in the digital whirlwind.

Our webinar on 12th July with low-code partner MATS explores how to combat digital challenges & take a joined up approach to digital.

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OEE Consulting accredits RBS in Design of Service Operations.

RBS has become the first organisation to be accredited to Loughborough University’s Service Operating Model Skills Framework (SOMS) through OEE Consulting’s new Design of Service Operations training.

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We are moving!

From Monday 18th April, we will be moving to new premises in Oxford.

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Join us at OpEx Week 2016!

Chris Hallmark, Director, OEE Consulting, is hosting a roundtable atOperational-Excellence-Process-Transformation-Week-Europe OpEx & Process Transformation Week on the 26th of April.

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Angela Cox strengthens consulting team.

We are pleased to announce that Angela Cox has joined OEE Consulting as a Managing Consultant.

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Why employers should truly embrace the living wage.

Good news rarely makes great headlines. Much of the media coverage on the impact of the Government’s National Living Wage proposal has focused on highlighting the potential negative impact of the changes for both employers and the economy, rather than exploring what it really means.

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Business school visits: recruiting for the future.

As part of our ongoing timetable of OEE Consulting business school visits, we recently enjoyed the opportunity to discuss careers in consulting with MBA students from both Imperial College Business School and Cass Business School. The event was hosted by Imperial College, a long-standing client of OEE Consulting.

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Taking CI from toolset to culture.

ICiPs Annual Conference 25th February 2016.

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Our commitment to Good Recruitment.

We’re pleased to announce that we are the 100th signatory of the Good Recruitment Charter, an initiative managed by REC (The Recruitment and Employment Confederation).

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OEE Consulting welcomes Paul Sweeney as Director.

OEE Consulting is pleased to announce that Paul Sweeney is joining the management team as a Director with immediate effect.

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Thomas Cook aircraft hangar tour.

OEE Consulting hosts the Service Excellence Network event at the Thomas Cook aircraft hangar in Manchester.

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Broadcaster Andrew Neil confirmed as Conference Keynote Speaker.

OEE Consulting is delighted to announce that Andrew Neil, publisher, broadcaster and businessman, will be the keynote speaker for its conference on the 3rd November. On-screen Andrew presents the BBC’s This Week, Sunday Politics and Daily Politics as well being Chairman of the ITP magazine publisher and Co-owner of World Media Rights an international factual television producer.

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OEE Consulting receives Gold level recognition from ICiPs for continuous improvement.

OEE Consulting is proud to announce that it has been awarded Gold level recognition by the Institute for Continuous Improvement In Public Services(ICiPs).

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Lean Top 25: Five clients listed.

In a new initiative The Lean Management Journal (LMJ) has published The Lean Top 25; the aim to profile and celebrate talented people at the forefront of Lean. The LMJ wanted this list to reflect the talented individuals making great contributions to their businesses through Lean.

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Our approach to recruitment.

OEE Ops Director, Duncan Burtoft shared his insight into the world of recruitment in a recent interview with the professional careers website Top-Consultant.

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Ford Dagenham factory tour.

OEE Consulting hosts the Service Excellence Network event at the CEME Conference Centre in Dagenham.

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Future of Service Conference Success.

OEE Consulting’s annual conference at America Square in London was attended by over 160 people this year. Andrew Neil hosted the event which has been described as “inspiring” and “not to be missed” by attendees.

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