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Opinion
How to design your business for success.

Jonathan Tidd and Martin McCloskey discuss how a well-designed operating model can transform your business.

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Opinion
Transformation in commercial insurance.

Hervé Mazenod shares his views on how a stronger operations capability can underpin successful transformation.

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Opinion
Properly joined up: collaborating for the customer.

Chris Hallmark discusses the power of collaboration to build end-to-end multichannel experiences.

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Opinion
Productivity: a force for good.

Mark Palmer explores how we can drive improvements for UK productivity, and what impact Brexit will have here.

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Opinion
How to make regulation work for you.

Martin Gibson shares how embedding regulation can provide better outcomes for your customers.

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