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Past Event
Promoting excellence in robotic process automation.

Service Excellence Network members recently visited AXA Insurance to hear about their Robotic Process Automation programme.

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Past Event
Service innovations inspired by Formula One.

The Service Excellence Network recently met at Williams to explore what lessons the service industry can take from Formula One.

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Past Event
The Future of Service conference 2017.

We challenged delegates to re-evaluate how they could better deliver change and innovation during our conference on 9th November.

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Past Event
Driving global transformation through operational excellence.

The latest Service Excellence Network event visited Willis Towers Watson to see the impact of operational improvement across the business.

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Past Event
An education in high performance at Loughborough.

The latest Service Excellence Network event explored how to deliver a high performance environment in complex organisations.

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Past Event
The Service Excellence Network visits P&O Ferries.

Members saw first-hand how P&O Ferries have put customers at the heart of their strategy and improvement work during a visit in March.

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Past Event
Exploring customer experience with Atos.

The Service Excellence Network met in Glasgow to explore the customer journey with Atos, and uncover the true benefits of outsourcing.

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Past Event
MINI: A masterclass in mass customisation.

The latest Service Excellence Network event saw OEE Consulting host sixty Network members and guests at our offices in Oxford.

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Past Event
Learning from the RAF.

At our latest Lean Service Forum event, we heard from and visited projects which the RAF CI and base teams have worked on – including maintenance in partnership with Boeing, safety and strategic CI projects, and how the RAF has coped with the financial challenges that several Defence Reviews have set.

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Past Event
Thomas Cook embeds continuous improvement into their team.

OEE Consulting hosts the Service Excellence Network event at the Thomas Cook aircraft hangar in Manchester.

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Past Event
Ford Dagenham factory tour.

OEE Consulting hosts the Service Excellence Network event at the CEME Conference Centre in Dagenham.

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