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The Future of Service 2017, our annual conference.

The Future of Service 2017 has launched: join our annual conference to hear the latest approaches to business transformation on 9th November, in London.

Is your business thinking radically enough?

You’ve heard about all the latest trends – from robotics to Agile. But has it changed the way you do things?

The Future of Service 2017 will see us discuss different approaches to business transformation, and hear from those who have helped deliver them.

From Matthew Syed’s keynote views on Black Box Thinking, to outsourcing, business agility and big data, we’ll examine how you might be able to look at your organisation through a different lens.

The day will be hosted by Daisy McAndrew, the former Economics Editor and Chief Political Correspondent of ITV News, and include talks from:

  • Matthew Syed, author of Bounce and Black Box Thinking
  • Edwina Dunn, CEO at Starcount and Founder of dunnhumby
  • David Haley, SVP Business Transformation Services at Atos

Our afternoon option streams will give you the choice of exploring business agility, productivity or how to embrace complexity.

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