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Full line-up announced for The Future of Service 2017.

How do we learn from failure, improve business performance with data-driven decisions, or reinvent our organisations with effective outsourcing?

We’ll hear directly from people driving radical business transformation during the Future of Service conference.

The full speaker line-up for the conference has been announced, featuring a keynote speech from Matthew Syed on how to implement a growth mindset, and including talks from experts Catherine Mason, Susanna Dinnage, David Haley and Edwina Dunn:

Winning through high performance and business resilience
Matthew Syed | Times Journalist, Author: Black Box Thinking

Waking up to the customer
Catherine Mason | Senior Executive, Health and Transport sectors

Building a customer-centred culture in times of change
Susanna Dinnage | President, Discovery Networks UK and Ireland & Chief Content Officer, International

How to deliver outsourcing that your customers would choose
David Haley | SVP Business Transformation Services at Atos UK&I

Why data-driven businesses perform better
Edwina Dunn | CEO, Starcount and Founder, dunnhumby

Plus a choice of one of our option streams:

  1. Demystifying business agility to deliver true competitive advantage
  2. Embrace complexity before your challenges kill you
  3. Is there a key to unlocking workforce productivity?

The Future of Service conference draws over 200 delegates from multiple industries to hear the latest topics affecting the service sector.

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