How do we learn from failure, improve business performance with data-driven decisions, or reinvent our organisations with effective outsourcing?
We’ll hear directly from people driving radical business transformation during the Future of Service conference.
The full speaker line-up for the conference has been announced, featuring a keynote speech from Matthew Syed on how to implement a growth mindset, and including talks from experts Catherine Mason, Susanna Dinnage, David Haley and Edwina Dunn:
Winning through high performance and business resilience
Matthew Syed | Times Journalist, Author: Black Box Thinking
Waking up to the customer
Catherine Mason | Senior Executive, Health and Transport sectors
Building a customer-centred culture in times of change
Susanna Dinnage | President, Discovery Networks UK and Ireland & Chief Content Officer, International
How to deliver outsourcing that your customers would choose
David Haley | SVP Business Transformation Services at Atos UK&I
Why data-driven businesses perform better
Edwina Dunn | CEO, Starcount and Founder, dunnhumby
Plus a choice of one of our option streams:
The Future of Service conference draws over 200 delegates from multiple industries to hear the latest topics affecting the service sector.