This one-day course for senior leaders will set the context for customer journeys and their transformative power, drawing on examples of the hard benefits which a good customer journey can deliver.
Whether you call them customers, patients, students, or clients, we will guide you through our definitive approach to customer journeys, helping you to understand how to gain that competitive edge.
Key course details
Course length: 1 day
Course times: 09:45–17:00
Number of places: Up to 15 delegates
Cost: £495.00(ex. VAT) per person